Greetings! As the owner of a security company, I find that the most often question we encounter–and many times well after the installation–is “How do I use my alarm system.” The short answer to that question is “you press and hold the Away or Stay buttons (depending on which you’ll be doing) and the system takes care of the rest. On entry, you usually have 30 seconds to enter and type in your code number, which is usually a four-digit number.
There are so many other things you can do with your alarm system that it’s not possible to put them all down in this short article, but we do have a video that we believe will help you to understand better how your new DSC alarm system works (DSC is the brand of alarm system that ESC installs).
For example, if you have smoke detectors connected to your alarm system (in commercial most of the time you will have a separate fire alarm system), which usually applies to small to mid-size businesses, you will have to reset the alarm once you’ve investigated the alarm. In order to reset the alarm, however, you must first reset the smoke detectors and to do that you press and hold the “reset” button.
The following is a video that I believe will help you better understand how your new DSC alarm system works under a variety of conditions.
If you still have questions or concerns, I welcome you to call our office at 614-754-1393, send an email to ESC@Tpromo.Com or use the contact form below. We’ll be glad to help you in any way that we can. –John Larkin, ESC Senior Partner